Hallelujah! God is good and I am thankful for technicians who are also good. We have FINALLY, after spending the day with a Bellsouth technician and an IT technician today, gotten all our issues resolved and my system is running without any bumps or glitches!!!!!! I am SOOOO ready for the weekend now. For all you out there that are hitting the stores Christmas shopping this weekend — Hope you find great sales and lots of bargains!